VELUX Support | Get answers for product issues big and small

VELUX Support

How can we help you?

Quick navigation / Jump to section

Navigate through different sections to find solutions to your support inquiries

Browse by products

Find product support information here - Getting started, operation and maintenance tips, Troubleshooting and repair advice.

Get support by topic

Find support information on order tracking, return, product installation, maintenance advice, and much more.

Product and price informationBrowse product and price information.

Buy spare partsFind and order spare parts for your VELUX product.

Buy accessoriesFind and order accessories for your VELUX product.

Track your orderSee the latest delivery status of your order at VELUX order tracker.

Product returnRegister a return for your VELUX product.

Installation Instructions and Product GuidesFind installation instructions and guides for VELUX products.

Installation and repair adviceRequest assistance on an existing product, including troubleshooting.

Care and maintenanceTips on use and maintenance of your VELUX product.

VELUX guaranteeRead about our product guarantee.

CE/UK CA markingFind the Declarations of Performance (DoP) for your specific VELUX product.

Product complianceFind compliance documentation for VELUX products.

CVU product warningInformation on safety issue with CVU flat roof window.

Pane product warningInformation on safety issue with spontaneous glass breakage.

Window registrationRegister your VELUX roof windows.

VELUX support on YouTube

Check out our official YouTube channel for product installation and support.

Design advisory and installation services

More information

Couldn't find what you were looking for?